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  1. Hyperice
  2. Products
  3. Core by Hyperice
  4. Help Me Solve a Problem

Help Me Solve a Problem

Troubleshoot issues related to charging Core, connecting it to your phone, gaps in your data, and more.

  • I'm unable to activate my Core subscription
  • Troubleshoot Charging Issues
  • Issues Connecting or Reconnecting to your Core
  • Issues Beginning a Meditation with your Core
  • Core Disconnecting During Meditations / Meditations Ending Early
  • Troubleshoot Vibration and Lighting Issues
  • Gaps or Missing Data in your Meditation Results
  • Change the Phone Number on Your Core Account
  • Update the Core App or Firmware

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