We are just as excited as you are to receive your new product. Shipping times can vary and we work very closely with our carriers FedEx, UPS and USPS to ensure you receive your order as soon as possible. Please allow 2-4 business days for your order to process at our warehouse before shipping. Orders that are shipped via ground shipping typically arrive in 5-7 business days while orders shipped via expedited shipping will arrive in about 2-4 business days. *Please note that carrier processing can impact these time frames. In addition, your order may be sent in multiple shipments.
Deliveries to APO addresses may take longer than 5-7 business days in addition the order processing time detailed above. APO, FPO, or DPO shipments with USPS may take up to 45 business days per their shipping guidelines. USPS is the only courier used for military and diplomatic mail.
Deliveries to Puerto Rico and other US Territories addresses may take up to 6-10 business days in addition the order processing time detailed above per USPS international shipping guidelines. USPS is the only courier we use for US Territories.
- If you will not be at your shipping address when the order arrives, you can contact the carrier with the tracking number and request a hold at the nearest on-site location.
- If the order is not received, it will be returned to our warehouse and you will be contacted by one of our reps on how to proceed. If we do not receive a response within 48 hours, the product will be restocked and you will be refunded.
- A business day refers to the typical hours in a day when normal business operations take place. A business day is normally Monday through Friday, from 9 a.m. to 5 p.m., excluding holidays.