We remain committed to the pursuit of wellness and helping everyone on earth move better. As we concentrate on the continued safety and wellness of our teammates and consumers, we do anticipate there to be delays and interruptions throughout the processing and shipping of orders due to COVID-19. To make things easy for you: FREE Ground Shipping will be available on all orders over $75+. Processing time can take up to 7 business days due to COVID-19 impacts and increased order volume. We’ve taken several steps in support of our team and consumers, with enhanced safety standards and operational changes. And, we’ll proceed to do all we can to help navigate these uncertain times.
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How do I submit a warranty claim for my Normatec device?
Updated
To get started with a warranty claim and obtain a RMA number, you can contact Normatec at 949-565-4994 or email customersupport@hyperice.com.