Cleaning the system
- Wipe down the system with a damp, clean cloth or any antiseptic wipe
- Dry thoroughly with a clean cloth
- Do not machine wash or dry
- Do not dry-clean
Maintaining the system
- The leg sleeves and compression unit require no routine maintenance or service except for the care in this section in our Product Manual
Zipper Care
- Gently fold and squeeze the boots to remove excess air from the compartments after use.
- Do NOT attempt to zip up the boots while air is still in them from recent use.
- Do not attempt to force the zipper if it gets stuck, gently backtrack before trying to zip it back up.
Storing the system
- Store the system in a clean, dry location.
- We recommend fully zipping up the boots before folding them for storage.
- See the video linked here for a guide on folding the boots for storage.
Replacing Parts
- The Normatec Elite has NO USER-SERVICEABLE PARTS, please do not attempt any self-repairs as it will void your warranty.
- DO NOT attempt to charge the Normatec Elite with any 3rd party power supply. Only use the Normatec Elite charger that was initially provided with the product
- Please connect with our customer experience team or visit our website for information regarding available replacement parts and accessories.